Metz, The Social Concept

Top Ten Twitters To Follow at Dreamforce (#DF09)

Posted at 02:00PM in crm, dreamforce • Permalink • 3 Comments

November 18, 2009

Here’s a solid mix of analysts, bloggers, brands, and software stakeholders that we’ve been jamming with on Twitter since the Dreamforce Conference began yesterday. Follow them to stay on top of all of the killer sessions and meetings at the conference. 1. DestinationCRM 2. thekenyeung 3. marcbenioff 4. lager 5. marcusnelson 6. rgreenburg 7. Chili_The_Dog (My neighbor… More»

The Metz Guide To Dreamforce

Posted at 05:34PM in crm, dreamforce • Permalink • No Comments

November 13, 2009

If you want to shadow me and basically attend every session that I attend at the Salesforce Dreamforce conference, my itinerary is here . Expect a ton of courses on social media integration and computer telephony integration (CTI), aimed squarely at consumer brands.

Most Recent Articles

WEBINAR: Monetizing The Social Customer Without Breaking The Law September 2, 2010

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While the Social Web is an exciting venue for commerce,…

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Today’s upload from the Vault is a webinar that Adam…

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Today’s release from the Vault is “No Time, No Money,…

Who To Follow In SocialCRM August 6, 2010

Posted at 08:51AM in business social, crm, scrm, small business, social crm, social graph, social media • Permalink • No Comments

I get asked this question all the time: “Who should…

From The Vault: The ROI Of The Social Customer August 2, 2010

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Here at Metz Consulting, we decided, a few weeks ago,…

7 reasons Why Salesforce Doesn't Really Work On The iPad July 28, 2010

Posted at 12:34PM in apple, mobile, sales 2.0, social crm • Permalink • No Comments

Christina and I went down to the Apple store last…

Hotel Lobbyists Strike Back Against Sites Like AirBNB (With A Senate Billl) July 27, 2010

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I read an article by the effervescent Paul Carr (who…

Talking Tampons & The Social Customer July 26, 2010

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I just heard from Juan Martinez over at CRM Magazine.…

Why We've Really Opened The Vault July 26, 2010

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I’ve been in somewhat of a “fight” with Metallica’s Lars…

State of the Social Web - Q4 2009 July 22, 2010

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In this 2009 presentation, Metz Consulting identifies the major changes…

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