Metz, The Social Concept

The Metz Social CRM (and Beer) Guide To Oracle OpenWorld

October 7, 2009

Okay, so you want to go to Oracle’s OpenWorld conference, but you only want to get the “social” side of things? Follow this itinerary. You might want to at least grab a ticket , as discounts end this Friday.

If you really want to check out most of these specialized sessions, you’re going to need the Oracle OpenWorld Discover Plus ticket ($595), which will get you into two of them, but you can get a Oracle OpenWorld Discover pass for $75, which allows you into the keynotes only.

Just print out this itinerary, and put it in your pocket, and you’ll be all set to check out the Metz Social CRM track. You can find us at the show on Twitter (Adam and Jason ).

Saturday, October 10:

1. Sleep. Avoid Moscone Center. Do not go in for registration even though Moscone is open from 1-6. Social CRM is all about working smarter, not harder.

Sunday, October 11:

1. Larry Ellison/Scott McNealy Keynote (5:45-7 pm, Moscone North)

Monday, October 12:

1. Deploying Social & On-Demand CRM Innovations At Oracle (4-5 p.m., Moscone West L2 Rm 2009)

Tuesday, October 13

1. Keynote : Thomas Kurian “Innovation Across The Stack” (8:30-10:30 a.m., Moscone North, Hall D)

2. Social CRM Applications : Strategy Overview and Roadmap (11:30-12:30 p.m., Moscone West L2 Rm 2009)

3. Harness The Intelligence In Your Social Networks With Social Applications (1-2 p.m., Moscone West L2, Rm 2009)

OR (if you’re in hospitality)

Tranforming The Customer Experience In The Hotel Industry (1-2 p.m., Intercontinental Hotel B)

Wednesday, October 14

1. Using Social Media Monitoring To Improve Customer Insight and Engagement (1-1:30, Moscone West L2, Rm. 2009)

2. Keynote & “Seven Game Changing Trends: How Prepared Are You?” – Larry Ellison and S. Gopalakrishnan (2:45-4:30, Moscone North, Hall D)

Thursday, October 15

1. Sharing Content Through Social Networks To Boost Productivity and Effectiveness (9-10 am, Moscone West L2, Rm 2009)

Best Places To Grab A Beer Within 2 blocks of Moscone:

1. The Chieftain (198 5th St.) – Irish pub, super close, decent food.

2. Thirsty Bear Brewing Co. (661 Howard St.) Mediocre tapas, good beer.

3. Bar At The Hotel W : (181 3rd St.) – Great bar, noisy, but solid service.

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