Metz, The Social Concept

Interview: The Social Customer's Mark Lazen

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January 19, 2010

While SocialMediaToday launched a couple of years ago, never before has there been a site or a portal/aggregator explicitly dedicated to improving the knowledge base on social customer relationship management. Although a few great blogs have tackled the subject (Chris Carfi’s Social Customer Manifesto comes to mind as… More»

Metz Consulting Partners With Top Provider of Facebook Pages to Create Value for Clients in 2010

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January 19, 2010

Socialbees, a Seattle-Based Facebook Services Firm, Becomes Exclusive Partner for Metz Clients’ Implementations on Facebook SAN FRANCISCO, CA — (Marketwire – January 19, 2010) – Metz Consulting, the leading social customer management and social media strategy consulting firm for consumer brands, announced that it is forming an exclusive partnership with top… More»

Most Recent Articles

WEBINAR: Monetizing The Social Customer Without Breaking The Law September 2, 2010

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While the Social Web is an exciting venue for commerce,…

Lessons from the Vault: Turn Your Social Web Strategy into Effective Web Page Design September 2, 2010

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Today’s upload from the Vault is a webinar that Adam…

Fresh from the Vault - "No Time, No Money, No Problem" August 10, 2010

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Today’s release from the Vault is “No Time, No Money,…

Who To Follow In SocialCRM August 6, 2010

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I get asked this question all the time: “Who should…

From The Vault: The ROI Of The Social Customer August 2, 2010

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Here at Metz Consulting, we decided, a few weeks ago,…

7 reasons Why Salesforce Doesn't Really Work On The iPad July 28, 2010

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Christina and I went down to the Apple store last…

Hotel Lobbyists Strike Back Against Sites Like AirBNB (With A Senate Billl) July 27, 2010

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I read an article by the effervescent Paul Carr (who…

Talking Tampons & The Social Customer July 26, 2010

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I just heard from Juan Martinez over at CRM Magazine.…

Why We've Really Opened The Vault July 26, 2010

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I’ve been in somewhat of a “fight” with Metallica’s Lars…

State of the Social Web - Q4 2009 July 22, 2010

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In this 2009 presentation, Metz Consulting identifies the major changes…

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