Which ERP Brands *Get* Social Media?

Posted at 08:00AM in • Permalink2 Comments

When I work with larger brands, one of the key concerns by CMOs or Marketing Directors is how the results of their social media strategy will be pipelined into their current ERP system. I know what you’re thinking; a lot of people in these companies have a lot of trouble… More»

Why Your Great Social Network Application Failed

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“Should we create a social network application?” This is a question many lifestyle brand CMOs and Marketing Directors ask, in our very first meeting. My usual answer is “Why? What business objective are you trying to achive?” The client then usually rattles off recent figures about the number of active users… More»

Totally Frustrated With Avego

Posted at 08:45PM in • Permalink1 Comment

There are two kinds of tech startups: the ones that ship dirty and fix the mistakes later, and the ones who don’t. I’ve had pretty good experiences giving feedback to TripIt, who have made most of the changes that I’ve suggested. Now, I’m beginning to wonder about Avego ,… More»

Top Ten Social Web Strategy Albums of 2008

Posted at 04:05PM in , PermalinkNo Comments

People often ask me what I listen to while I’m cranking out strategies, so here’s my list of albums that I typically listen to while cranking out client documents. These are truly the records that inspire big, passionate thinking, and ambitious, measurable strategies. Enjoy the linkage, and I hope that… More»

Pay To Play? HotelsCombined Attempts to Raise Buzz With Donations-For-Word-of-Mouth

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HotelsCombined, a hotel price comparison engine, has taken a radically different tack to generate buzz on the social web. They’re making charitable donations in users names in exchange for a mention of the brand on the blog. Alternately, if a user becomes a Facebook fan, the brand is willing… More»

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